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Career Outlook and Trends

Fast Growth: Opportunities in healthcare and social services are expected to grow by 13% to 28% through 2032, much faster than the average for all occupations.

Specialization Areas: High-demand roles exist in hospital care coordination, geriatric care, mental health/behavioral health, and disability management.

High Demand for Specialized Skills: Employers increasingly require specialized certifications such as CCM or Accredited Case Manager (ACM) to handle complex, high-acuity patients.

Advancement Opportunities: Experienced case managers can move into leadership, administrative, or executive roles, with many doing so within five years.

Core Classes

1. What is Case Management
2. Managed Care versus Case Management
3. Case Management Client Populations
4. Components of Case Management
5. Case Management Models
6. Interpersonal, Connecting, and Information
7. Evaluation and Follow-ups
8. Job Specializations  
9. Internship Network

Advanced Topics ---------------------------------------------------------

• Health Insurance Portability and Accountability Act (HIPAA) Compliance
• Crisis Management and Intervention
• Issues with Military Personnel and families
• Ethics and Confidentiality

Courses